This new uh, tactic? of going after a registrar instead of a hosting provider with reports is a little concerning.
There’s an awful lot of little registrars that don’t have any real abuse department and nobody is going to do shit other than exactly this: take it down and worry about it next week when they have time.
It really feels like your choice of registrar is becoming as much or more important than your choice of hosting provider, and the little indie guys are probably the wrong choice if you’re running a legitimate business as you’re gonna need one that has enough funding and a proper team to vet reports before clobbering your site.
On the OTHER hand, Network Solutions is just took down DigitalOcean for no reason, so maybe they all suck?
I use a Swiss company for my registrar. I honestly don’t know if it offers me any sort of protection against this kind of BS, but Iike to convince myself it might.
Honestly, I’d contact their support and ask what their processes are and what timelines they give customers for a response/remediation before they take action.
Especially ask how they notify you, and how long they allow for a response before escalation to make sure that’s something you can actually get, read, and do something about within.
It might not be a great policy, but if you at least know what might happen, it gives you the ability to make sure you can do whatever you need to do to keep it from becoming a larger issue.
Couple of weeks ago. NSI decided to push some of their domains into CLIENT HOLD status, and that will cause DNS resolution to stop working for the domain.
Like once a month we have a fake site pop up using the name of our business with 1-2 characters changed. They use a web crawler to scrape all the content off our domain and they re-host all of our products on a woocommerce site where they steal our customers credit card information.
These all use cloudflare to conceal the hosting providers, who are entirely non-responsive without a police report or WIPO ruling. When all is said and done, the content is being hosted in China, Russia, or South Africa, meaning the only way to remove the content is from the registrar’s, because they are the only link in the chain that actually has to comply
This new uh, tactic? of going after a registrar instead of a hosting provider with reports is a little concerning.
There’s an awful lot of little registrars that don’t have any real abuse department and nobody is going to do shit other than exactly this: take it down and worry about it next week when they have time.
It really feels like your choice of registrar is becoming as much or more important than your choice of hosting provider, and the little indie guys are probably the wrong choice if you’re running a legitimate business as you’re gonna need one that has enough funding and a proper team to vet reports before clobbering your site.
On the OTHER hand, Network Solutions is just took down DigitalOcean for no reason, so maybe they all suck?
I use a Swiss company for my registrar. I honestly don’t know if it offers me any sort of protection against this kind of BS, but Iike to convince myself it might.
Honestly, I’d contact their support and ask what their processes are and what timelines they give customers for a response/remediation before they take action.
Especially ask how they notify you, and how long they allow for a response before escalation to make sure that’s something you can actually get, read, and do something about within.
It might not be a great policy, but if you at least know what might happen, it gives you the ability to make sure you can do whatever you need to do to keep it from becoming a larger issue.
Lol what?
Couple of weeks ago. NSI decided to push some of their domains into CLIENT HOLD status, and that will cause DNS resolution to stop working for the domain.
Took down uh, well, everything: https://status.digitalocean.com/incidents/jm44h02t22ck
I’ll be saving this next time I need to give myself a pep talk.
“At least you haven’t taken down an entire cloud provider today!”
I’ve done it twice!
I’ve always debated between it needing to be on my resume as an ‘Achievement’ or not.
Like once a month we have a fake site pop up using the name of our business with 1-2 characters changed. They use a web crawler to scrape all the content off our domain and they re-host all of our products on a woocommerce site where they steal our customers credit card information.
These all use cloudflare to conceal the hosting providers, who are entirely non-responsive without a police report or WIPO ruling. When all is said and done, the content is being hosted in China, Russia, or South Africa, meaning the only way to remove the content is from the registrar’s, because they are the only link in the chain that actually has to comply