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Joined 7 months ago
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Cake day: June 9th, 2024

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  • Honestly, I’d contact their support and ask what their processes are and what timelines they give customers for a response/remediation before they take action.

    Especially ask how they notify you, and how long they allow for a response before escalation to make sure that’s something you can actually get, read, and do something about within.

    It might not be a great policy, but if you at least know what might happen, it gives you the ability to make sure you can do whatever you need to do to keep it from becoming a larger issue.


  • This new uh, tactic? of going after a registrar instead of a hosting provider with reports is a little concerning.

    There’s an awful lot of little registrars that don’t have any real abuse department and nobody is going to do shit other than exactly this: take it down and worry about it next week when they have time.

    It really feels like your choice of registrar is becoming as much or more important than your choice of hosting provider, and the little indie guys are probably the wrong choice if you’re running a legitimate business as you’re gonna need one that has enough funding and a proper team to vet reports before clobbering your site.

    On the OTHER hand, Network Solutions is just took down DigitalOcean for no reason, so maybe they all suck?